A bi-monthly hardcopy magazine for technicians and assistants on providing quality front-line health advice.
Page 1: Helping tackle misinformation online
Page 3: Pharmacy Technician & Assistant Qualifications
Page 4: Acid reflux
Page 1: Who me – biased? He ngākau haukume tōku?
Page 3: Is the price right? The requirements around retail pricing
Page 4: Rheumatic fever
Page 1: Four ways to make a valuable contribution to your pharmacy
Page 3: Introducing the level 6 pharmacy technician course
Page 4: Bee and wasp stings.
Page 1: Keeping it professional by phone, email and social media
Page 3: 30th Daffodil Day: 30 years of raising awareness for cancer patients
Page 4: Blisters
Page 1: Building effective customer interactions
Page 3: Pharmacies can ‘join the refillution’
Page 4: Earache.
Page 1: The future of pharmacy – Trends and training
Page 3: Pharmacist-only and pharmacy-only medicines
Page 4: Athletes foot – symptoms and treatments
Page 1: Respiratory ‘WOF’ and follow up improves Maori and Pacific children’s asthma management
Page 3: What is fatty liver disease?
Page 4: Identifying and mitigating heartburn
Page 1: Learning Pharmacy on-the-job
Page 3: Helping patients manage arthritis
Page 4: Whooping cough
Page 1: The importance of product knowledge
Page 3: Tips for reducing fraud when accepting prescriptions
Page 4: Foot care for diabetics
Page 1: Selling an experience, not the product - A change in retail focus
Page 3: Common eye conditions
Page 4: Living a healthy lifestyle
Page 1: Conversions and conversation selling
Page 3: Common ear problems
Page 4: Recognising vitamin D deficiency
Page 1: Why do patients purchase medicines online?
Page 3: Tips for good hygiene and infection control
Page 4: Iron deficiency
Page 1: Sick leave entitlements as an employee
Page 3: Respecting patient confidentiality
Page 4: Toxoplasmosis
Page 1: Developing and applying cultural competency skills in the pharmacy for better patient outcomes
Page 3: Quench your thirst: How to stay hydrated
Page 4: First aid in the pharmacy
Page 1: Everything you need to know about supporting your patients to breastfeed
Page 3: Key steps to successful selling
Page 4: Causes and treatment of constipation
Page 1: Oral health care – brush, floss, scrape
Page 3: Providing exceptional customer service
Page 4: Diabetic foot care
Page 1: Do your patients have their asthma under control?
Page 3: Keeping it professional on social media
Page 4: Understanding co-payments and prescription charges
Page 1: Prevention is the best medicine
Page 3: Elevate pharmacy training
Page 4: Recognising and treating athlete’s foot
Page 1: Identifying and treating heartburn
Page 3: Hardwire your brain to handle angry customers
Page 4: Recommending probiotics following a course of antibiotics
Page 1: The benefits of not smoking
Page 3: Surviving the busy holiday season
Page 4: Supporting patients with depression
Page 1: Safe handling and disposal of oral antineoplastic drugs
Page 3: Pharmacy audits
Page 4: Help your patients to quit smoking
Page 1: Irritable Bowel Syndrome
Page 3: Warts – are they contagious?
Page 4: Creating an extraordinary ‘patient experience’
Page 1: Looking to elevate your pharmacy?
Page 3: Identifying and treating ring worm
Page 4: The community pharmacy methadone programme
Page 1: Becoming a Pharmacy Accuracy Checking Technician
Page 3: Focus on psoriasis
Page 4: Help us promote the pharmacy profession
Page 1: Managing pain
Page 3: Preventing and treating sunburn
Page 4: Getting up to date with chickenpox
Page 1: Tips for international jet setters
Page 3: Summer first aid basics
Page 4: GoodYarn: enabling farming communities to talk about mental health
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