Guides and resources

Informative guides and resources to help you navigate the Covid-19 pandemic.


The professional support teams at the Guild, Society and Green Cross Health have collaboratively developed guidance to help members implement changes to help you operate during the COVID-19 pandemic.

A document, collaboratively developed by the Guild, the Pharmaceutical Society and Green Cross Health, to remind pharmacies of all the key issues you need to consider as you progress between alert levels.

Copies of all mass emails the Guild has sent to members regarding COVID-19.

This guidance covers obligations if employees are required to be in quarantine, versus if employees elect to self-isolate or if the employer requires an employee to self-isolate, as well as overarching employer obligations under the Health and Safety at Work Act.

A guide for members to address questions raised about mandatory mask wearing and vaccinations.

Tips to help minimise media attention if your pharmacy is named as a location of interest following a visit by a confirmed (or probable) Covid-19 case.

COVID-19 protection and cleaning tips for your pharmacy.

A guide for members to address questions raised about making Covid-19 vaccines mandatory for staff.

This document provides a quick overview for a community pharmacy considering providing Covid-19 vaccinations. It is intended to identify the core elements and provide links to Ministry of Health resources where further detail can be found.

Letter sent from Portfolio Managers on 21 April 2021 re Covid-19 vaccine pricing in community pharmacy. 

A summary of the measures put in place for remote receipt of prescriptions by fax or secure email during Covid-19.

A template letter for your staff members to provide to authorities, explaining they are providing an essential service.

Includes links to key Ministry guidance, notifying your DHB, Medicines Control and patients, leave support funding, advice for talking to the media, useful resources and staff/HR advice. 

Guidance developed by TAS on what to do if pharmacy staff come into contact with someone who may have COVID-19.

A guidance document on sending mass text messages to your patients, based on advice from the Office of the Privacy Commission.

A notification from the Immunisation Advisory Centre and the Ministry of Health, providing guidance on maintaining essential immunisations during the current alert level 4 COVID-19 situation.

Copy of the generic DHB letter detailing how the $15 million funding package will be allocated across community pharmacies.

Instructions on ordering PPE through either the HCL or OneLink portals. 

A plan to help you manage outbreaks of pandemics and infectious diseases, kindly shared by Midland Community Pharmacy Group.

Guidance produced by the Ministry of Health on the use of PPE.

Contact details for public health units around the country.  

Tips for transitioning your pharmacy to alert level 4.

A summary of self-isolation guidance for Guild members, as employers of staff who may need to self-isolate

A high-level summary of the financial support members can currently access.

A template to help you prepare and plan for an emergency situation. Developed by a DHB Emergency Planner and shared with permission.

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