Member advice lines

HR advice line and pharmacy practice helpdesk.


Audit help desk

We understand that audits can be busy and stressful. To make life easier, the Guild has an audit help desk to help you through the audit process. The Guild’s Professional Services and Support team are here to help, take advantage of their invaluable experience and receive personalised audit support by calling 04 802 8200 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

HR Advice line

People are a vital component of running any small business and it's important that employers get quality advice about human resource (HR) issues. That's why the Guild provides a HR advice line as an exclusive member-only service.

The service enables members to get the answers they need to most general HR issues. These can usually be resolved in a few minutes over the phone or by email. For more serious issues members will be advised that they need to seek further advice which is not covered by the advice line. For the Guild's HR advice line call 0800 484 347 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Pharmacy practice help desk

One of the Guild's main roles is to provide advice to members on day-to-day issues affecting community pharmacy. This includes information regarding the Community Pharmacy Services Agreement (CPSA), dispensing processes like claiming and the pharmaceutical schedule, and other pharmaceutical issues. For advice please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 04 802 8200.

If you've forgotten your password enter your email address in the field above and click “Forgot Password” to have it emailed to you. Forgot Password